Returns & Exchanges
At Emerica, we stand by the quality of our skate footwear and apparel, offering a 30-day window for returns or exchanges on all unwashed and unworn items. Please ensure all original tags and packaging are intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and securely attach it to your package.
Drop Off Package
Take your return package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.
Receive Refund
Once our team inspects the returned gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing